Privacy Policy — Detroja Family App
Effective date: September 22, 2025
This Privacy Policy explains how Detroja Family App ("we", "us", "our"), based in Gujarat, India, collects, uses, discloses, and protects information when you use our mobile application available on Google Play (the "App").
1. Information we collect
We collect information you provide directly and information collected automatically when you use the App.
Information you provide
- Profile data: names, nicknames, family relationships, dates of birth (optional), and contact information that you or other family members enter in the App.
Information collected automatically
- Usage data: information about how you use the App (features used, pages visited, actions taken, timestamps).
- Device & technical data: device model, operating system version, unique device identifiers, mobile network information, and crash logs.
- Analytics: anonymous analytics collected to improve the App performance and features.
Sensitive personal data
We do not knowingly collect sensitive personal data (e.g., financial information or government identification numbers) unless you explicitly provide them for a specific purpose; if you do share such data with us, we will treat it with additional care and delete it on request where required by law.
2. How we use your information
We use the information we collect for the following purposes:
- To provide, maintain, and improve the App and its features.
- To create and manage user accounts and profiles.
- To enable photo uploads and albums, family-tree features, and profile sharing within authorized family members.
- To respond to your inquiries, support requests, and to send administrative messages (account-related notifications, policy updates).
- For analytics and research to understand usage patterns and improve the App.
- To comply with Indian legal obligations and protect our rights and users.
4. Third-party services and links
The App may use third-party services and SDKs (for example: Google Play services, analytics providers, crash reporting tools). These third parties may collect information about your device and app usage.
Links to other websites or services are provided for convenience. We are not responsible for the privacy practices of third parties. Please review their privacy policies.
5. Data retention
We retain personal data only as long as needed to provide the App and fulfill the purposes described in this Privacy Policy, or as required by law. If you request deletion of your account, we will delete or anonymize your personal data within a reasonable timeframe, except where retention is required by Indian law or for legitimate business reasons (e.g., fraud prevention).
6. Security
We take reasonable administrative, technical, and physical measures to protect personal data. No method of transmission or storage is 100% secure — we cannot guarantee absolute security. If a data breach occurs that creates a risk of harm, we will notify affected users and authorities as required by Indian law.
7. Your rights and choices
Depending on your jurisdiction, you may have the right to access, correct, update, or delete the personal information we hold about you. You may also have the right to object to or restrict certain processing, and to obtain a copy of your data in a portable format.
To exercise your rights, please contact us using the information in the Contact section below. We may need to verify your identity before fulfilling requests.
8. Children's privacy
Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data of a child under the applicable age limit, we will take steps to remove that information. If you believe your child has provided us personal information, please contact us.
9. Local laws and international users
As the App is operated from Gujarat, India, all data is processed in accordance with Indian laws. If you are located outside India, please note that your data may be transferred to and processed in India. By using the App, you consent to this transfer subject to applicable Indian privacy regulations.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated policy with a new "Effective date". For material changes, we will provide additional notice (for example, via email or an in-app notification) as required by law.
11. Contact us
If you have questions, requests, or concerns about this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- Address: 225, Nakshatra 8, Rajkot, Gujarat, India
For legal requests, please include relevant details and a return address or email so we can respond.